WE KNOW TROUBLESHOOTING & REPAIR
At Hightower Communications, we specialize in proficiently troubleshooting and repairing wireless communications equipment. Equipped with comprehensive training and extensive experience, our team excels at swiftly diagnosing and resolving a wide range of equipment issues. From faulty antennas and RRU’s to fiber and coax jumpers, power connectors, and grounding repairs, we possess the expertise to address and rectify any equipment-related problem efficiently. With our dedicated focus on providing reliable solutions, you can trust Hightower Communications to swiftly and effectively handle all your wireless repair needs.
With a wealth of expertise in catering to utility providers, Hightower Communications boasts a profound track record in delivering top-notch communication solutions. Our offerings encompass point-to-point and backhaul solutions tailored for crucial communications. When it comes to the installation and maintenance of your business-critical and mission-critical communication systems, you can place your utmost trust in Hightower Communications to carry out the tasks with utmost efficiency and effectiveness.
WE ARE PROBLEM SOLVERS
How We Troubleshoot
- Ask detailed questions from the customer and obtain alarm reports (if available)
- Test all existing equipment and connections
- Obtain proof of point-of-failures through pictures, fiber test, sweeps, PIM reports or other measurements.
- Complete full repair of issues
- Obtain post pictures, fiber tests, sweeps, or PIM report
Why We Are Efficient
- Experience – Our crews have repaired over 17,000 maintenance orders for over 237 customers!
- Anritsu-Certified Technicians (Sweep/PIM/Fiber)
- Our crews are constantly training and certified on all necessary test equipment
- Our service vehicles are stocked with all common connectors, fiber and coax jumpers, connectors, support hardware, test equipment and prep tools.