tower surrounded by town.

WE KNOW TROUBLESHOOTING & REPAIR

At Hightower Communications, we specialize in proficiently troubleshooting and repairing wireless communications equipment. Equipped with comprehensive training and extensive experience, our team excels at swiftly diagnosing and resolving a wide range of equipment issues. From faulty antennas and RRU’s to fiber and coax jumpers, power connectors, and grounding repairs, we possess the expertise to address and rectify any equipment-related problem efficiently. With our dedicated focus on providing reliable solutions, you can trust Hightower Communications to swiftly and effectively handle all your wireless repair needs.

With a wealth of expertise in catering to utility providers, Hightower Communications boasts a profound track record in delivering top-notch communication solutions. Our offerings encompass point-to-point and backhaul solutions tailored for crucial communications. When it comes to the installation and maintenance of your business-critical and mission-critical communication systems, you can place your utmost trust in Hightower Communications to carry out the tasks with utmost efficiency and effectiveness.

WE ARE PROBLEM SOLVERS

How We Troubleshoot

  • Ask detailed questions from the customer and obtain alarm reports (if available)
  • Test all existing equipment and connections
  • Obtain proof of point-of-failures through pictures, fiber test, sweeps, PIM reports or other measurements.
  • Complete full repair of issues 
  • Obtain post pictures, fiber tests, sweeps, or PIM report

Why We Are Efficient

  • Experience – Our crews have repaired over 17,000 maintenance orders for over 237 customers!
  • Anritsu-Certified Technicians (Sweep/PIM/Fiber)
  • Our crews are constantly training and certified on all necessary test equipment
  • Our service vehicles are stocked with all common connectors, fiber and coax jumpers, connectors, support hardware, test equipment and prep tools.